Consultation
This is a 30-min consultation which is required prior to any treatments.
Service Description
Experience a thorough consultation with our expert multi-disciplinary team, equipped with advanced scanning technology including the VISIA scanner and High Resolution 3D Technology, ensuring precise diagnostics for a tailored treatment plan. Benefit from exclusive, personalized treatment options crafted by our highly specialized team of experts in every field, dedicated to achieving optimal results tailored specifically to you. Our clinic boasts state-of-the-art, in-house diagnostics tools and laboratories, guaranteeing the precision and reliability of our treatment protocols.
Cancellation Policy
Cancellation & Rescheduling Policy To cancel or reschedule your appointment, please email us at info@thelabnz.com at least 48 hours in advance. Cancellation & Rescheduling Fees • 24–48 hours’ notice: 50% of the applicable service fee • Less than 24 hours’ notice or no-show: 100% of the applicable service fee Rescheduling We allow one reschedule per appointment, provided at least 48 hours’ notice is given. Rescheduling within 48 hours of the appointment is considered a late change and will incur the same fees outlined above. Repeated cancellations or rescheduling may result in full pre-payment being required for future appointments or the clinic declining future bookings. Payment of Fees An invoice will be issued for any applicable cancellation, rescheduling, or no-show fees and must be paid within 7 working days. Overdue accounts may be referred to a debt collection agency, and reasonable recovery costs may apply where permitted by law. Unexpected Circumstances We understand that unexpected circumstances can occur. If you would like us to consider your circumstances, please contact us at info@thelabnz.com. Any waiver or reduction of fees is at the clinic’s discretion, subject to applicable law. By booking an appointment with The Lab Clinic, you acknowledge that you have read and agree to this Cancellation & Rescheduling Policy.
Contact Details
3/3 Akoranga Drive, Northcote, Auckland, New Zealand