Scar Treatments/Removal
Specialized scar treatment including acne scars, keloid, and stretch marks.
Service Description
Arrange a consultation with our scar expert to discuss suitable options tailored to your needs. Please be note consultations are obligatory, and we do not provide same-day procedures for scar treatments due to the comprehensive nature of the approach, which necessitates input from our specialist team. Furthermore, for any prescribed medication injections such as intralesional steroid injection require approval from our physicians and are exclusively accessible to patients meeting specific criteria. You may be directed towards more advanced treatments involving surgical interventions with our plastic surgeon. We are accredited by ACC for accident-related treatments. All procedures are performed by New Zealand registered healthcare professionals in our advanced surgical facility.
Cancellation Policy
Cancellation & Rescheduling Policy To cancel or reschedule your appointment, please email us at info@thelabnz.com at least 48 hours in advance to avoid cancellation or rescheduling fees. Cancellations Cancellations made within 24 hours of your appointment will incur the full service fee. Cancellations made between 24 and 48 hours prior to the appointment will incur a 50% cancellation fee. No-shows will be charged the full service fee. Rescheduling We allow one reschedule per appointment, provided it is made more than 48 hours in advance. Rescheduling within 48 hours of the original appointment will be treated the same as a cancellation and subject to applicable fees (50% if more than 24 hours’ notice is given; 100% if less than 24 hours). Multiple last-minute reschedules may result in the requirement to pre-pay in full for future appointments or may lead to refusal of future bookings. Payment and Enforcement An automatic invoice for the cancellation or rescheduling fee will be issued and must be settled within 7 working days. Failure to make payment may result in debt recovery action through our nominated collection agency. Additional charges may apply, including collection fees and interest. We understand that unexpected circumstances can occur. If you would like to discuss your situation, please email us at info@thelabnz.com. By booking an appointment with The Lab Clinic, you acknowledge and accept these terms, including any applicable cancellation or rescheduling charges.
Contact Details
3/3 Akoranga Drive, Northcote, Auckland, New Zealand